Imperial is not a coffee shop. It's a Tulsa-based vending and office-coffee service company on N Mingo Rd, and the people who write reviews are HR contacts and facility managers, not retail drinkers. The business supplies workplace break rooms with vending machines, beverage selections, and Marketplace setups.
What regulars in that world point to is the sales team. Kris McCann, Caitlyn Barber, and Jeff Henderson get named directly by clients, which is unusual in vending service and tells you what the company is selling: responsiveness. Machine issues get handled quickly. The snack and beverage selection is broad enough to keep a break room from getting repetitive.
If you run facilities or HR and you're sourcing a vending partner for your workplace, this is one to talk to. If you walked here looking for a cup of coffee to drink, there is no cafe to walk into.
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